I was looked after by Simon Edwards who was brilliant. Helpful, fair, professional and cheerful throughout! Highly recommended without hesitation.
I have just picked up our new car Volvo V60 R Design Pro, and I have to say that me and my wife are absolutely delighted with the car and the service provided by Volvo cars Poole, and in particular Marc Walby. From my initial contact with the dealership, we had a very quick response to our enquiry and quickly managed to get a fantastic deal on our new car. We had a few extras added to the car which were all sorted in good time prior to collection, and on the day of collection the weather was terrible so the car was brought into the garage so we could see it properly and out of the elements!! The car looked absolutely stunning and cannot recommend Volvo car Poole enough, I know it’s a few years away, but will definitely be back for my replacement car, and I’m trying to convince my wife she needs a Volvo V40! Thank you Volvo cars Poole for a fantastic car, customer service, and making me feel like a valued customer.
I have just picked up my car ! Very happy and helpful . Marc was just brilliant and i love my new car !
Not a brilliant service from Volvo in Poole over the last few days. Went in for a software update which was supposed to take 45 minutes. 2.5 hours later waiting in the showroom this couldn't be achieved. I understand that these things can happen but it was frustrating all same. I then left my car with them and requested an internal vacuum which was agreed. I was provided with a courtesy car which immediately needed refuelling. On returning to collect my car it had not been cleaned. Disappointing experience from the servicing team.
Strict Policy Enforcement. Excellent value. Highly Trained Personnel and also a 10GBP rate for a luxury car during my service. Exceptional quality however Skoda are perhaps better built ATM (At the moment.). Sincerely, Satori Light
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